FiruzeFiruze Support
Frequently asked questions are below. If you can't find an answer, write to us — we usually reply within 1–2 days.
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Frequently asked questions
Why can times differ by 1–2 minutes from the official calendar?
Firuze calculates prayer times on your device with astronomical formulas for your exact location. Official calendars are prepared for town centers, so a difference of a few minutes is normal. For times that require caution, such as suhoor and iftar, we recommend following your official local calendar.
I'm not receiving adhan notifications. What should I do?
On iPhone, check Settings › Notifications › Firuze. On Android, allow notifications and the "Alarms & reminders" (exact alarm) permission, and turn off battery optimization for Firuze; some manufacturers stop background apps. Opening the app once reschedules notifications.
Can I use Firuze without location permission?
Yes. Without permission you can search for and pick your city. If you allow it, your location is used only on your device to calculate prayer times and is never sent anywhere.
How do I add a widget?
iPhone: touch and hold an empty area of the home screen, tap "+" at the top left, choose Firuze and add a widget. Android: touch and hold an empty area, tap "Widgets", find Firuze and drag a widget to the home screen.
Why is Focus only available on iPhone?
Focus uses Apple's Screen Time framework and asks for that permission on first use. We are working on an Android version.
How do I cancel or restore Premium?
To cancel: on iPhone go to Settings › Apple ID › Subscriptions; on Android open Google Play › Profile › Payments & subscriptions. Deleting the app does not cancel your subscription. On a new device, use "Restore purchases" on the Premium screen with the same store account.
Where is my data stored?
Firuze has no accounts. Your settings, dhikr counts and reading progress are stored only on your device and are deleted when you delete the app.